Resident Portal & Resources
Everything you need to manage your tenancy, submit requests, and get support.
Resident Portal
Manage your rental account 24/7 with our convenient online portal. Pay rent, view payment history, submit maintenance requests, and communicate with management—all from your computer or mobile device.
Getting Started with Your Portal
- 1
We Create Your Account
When you sign your lease, we'll set up your personal portal account
- 2
Check Your Email
You'll receive a personalized activation link via email
- 3
Set Up Your Password
Click the link in your email to create your password and access the portal
- 4
Bookmark Your Portal
Save your personalized portal link for easy future access
Haven't received your portal invitation? Contact us and we'll send you a new activation link.
Need help? Contact us at info@kazanjianrentals.com
Our online portal is powered by AppFolio, a leader in property management software.
Quick Actions
Pay Rent Online
Make secure payments 24/7. Set up autopay and never worry about missing a payment.
Rent is due on the 1st of each month (grace period until the 5th)
Maintenance Requests
Submit requests through the portal with photos. Track status and get updates.
Emergency? Call (978) 441-6200 immediately
Access Documents
View your lease, payment receipts, notices, and important announcements anytime.
All documents are stored securely in your portal
Important Information for Residents
Rent Payment Details
Due Date
Rent is due on the 1st of each month. Grace period until the 5th. Late fees apply after the 5th.
Payment Methods
- • Online portal (credit/debit/ACH)
- • Check or money order (mail or drop off)
- • Automatic recurring payments
Mailing Address
Kazanjian Rentals
[Address to be added]
Lowell, MA [ZIP]
Emergency & Maintenance
What's an Emergency?
- • No heat in winter
- • Flooding or major water leaks
- • Gas leaks
- • No electricity
- • Broken locks or security issues
- • Sewage backups
24/7 Emergency Line
(978) 441-6200Non-Emergency Maintenance
Submit requests through the online portal or email info@kazanjianrentals.com
Office Hours & Contact
Business Hours
- Monday - Friday: 9:00 AM - 5:00 PM
- Saturday - Sunday: Closed
Weekend showings available upon request
Contact Information
Phone: (978) 441-6200
Email: info@kazanjianrentals.com
Helpful Resources
Planning to Move Out?
We require at least 30 days' written notice before the end of your lease term. To ensure you receive your full security deposit back:
- Provide written notice (email or certified mail) at least 30 days in advance
- Clean the property thoroughly (or hire professional cleaners)
- Repair any damages beyond normal wear and tear
- Remove all personal belongings and trash
- Return all keys and access cards to the office
Your security deposit (with interest) will be returned within 30 days of move-out, minus any legitimate deductions. You'll receive a detailed itemized statement if any deductions are made.